Return & Exchange Policy Print E-mail

We stand by our products with a 100% satisfaction guarantee! The quality and craftsmanship are of the highest quality, and we guarantee the value of our products. We inspect each product prior to shipping. We possess superb customer service and if there are any problems it is our pleasure to work with the customer to solve the problem immediately.

1).About Exchange
If for any reason you are not satisfied with the go4purse.com replica items you received, you may return it for an exchange under the below conditions:
- Return requests should be emailed to us within 2 business days after your order was delivered to you.
- Items should be returned in unused condition and original packaging.
- When no quality issue is involved, the return shipping fees would be at the expense of the client. Moreover, we would apply a restocking fee per returned item. Restocking fees amount USD 30 per replica bag and USD 10 per replica wallet.
- When return is motivated by a quality issue, we will replace the defective item at our cost and pay the resending shipping fees, while the return shipping fees shall be paid by the client.
2).About Return
1. Manufacturers' defects are covered under warranty claims. This does not include water, fire or chemical damage, intentional damage, or general wear and tear (such as scratches, fading of the colors etc.)
2. If the product is genuinely defective in nature, we will send you a replacement of the exact same model as soon as possible. If that model is out of stock, then you can choose another product of the same value.
3. Please insure your return of products for warranty claims. We are not responsible for shipping losses and damages. Return requests should be emailed to us within 2 business days after your order was delivered to you.
4. The product is subject to final inspection before it is exchange.

 

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